return and refund policy

Thanks for shopping at artbyzoe.co.uk
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable unless previously agreed.